Privacy Policy

2. Information Collection

The Company collects personal information provided by the Renter, including but not limited to:

• 2.1 Full name
• 2.2 Contact details (phone number, email address, physical address)
• 2.3 Driver’s license details
• 2.4 Rental history and transaction records
• 2.5 The Company may collect additional information such as vehicle usage data, location details, and customer feedback.

3. Use of Information

The collected information is used for the following purposes:

• 3.1 Processing rental transactions
• 3.2 Verifying Renter identity and eligibility
• 3.3 Ensuring compliance with rental policies
• 3.4 Providing customer support and roadside assistance

4.Data Protection & Security

• 4.1 The Company implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.
• 4.2 Access to personal data is restricted to authorized personnel who require it for business operations.
• 4.3 The Company uses secure payment gateways and encryption methods to protect financial transactions.

5. Data Sharing & Disclosure

• 5.1 Law enforcement agencies if required by law
• 5.2 Third-party service providers involved in payment processing, insurance, or roadside assistance
• 5.3 Authorities for traffic violations and legal compliance
• Third-party service providers are required to maintain the confidentiality and security of personal data.

6.Data Retention

• 6.1 The Company retains personal data for as long as necessary to fulfill rental services, comply with legal obligations, and resolve disputes.
• 6.2 Data no longer required will be securely deleted or anonymized.

7. Renter Rights

Renters have the right to

• 7.1 Access their personal data held by the Company
• 7.2 Request correction or deletion of inaccurate or outdated information
• 7.3 Withdraw consent for marketing communications
• 7.4 Object to processing under certain circumstances